COLD EMAIL AGENT · FREQUENTLY ASKED QUESTIONS
Lead Database & Search
Finding leads, CSV imports, filters, lead credits, exports, and deduplication.
Finding & scraping leads
What are the default search settings?Can I search by city or state?What are the advanced filters?How many leads can I generate per campaign?Why did my AI Lead Search show fewer leads after I imported some?What does '1 lead per company' do?My scrape is running — what happens if I close the tab?How do I get niche/hard-to-find emails when the built-in scraper can't find them?
Lead count, credits & pricing
I ordered 7000 leads and got 1700 — why?I bought 10k leads and only got 4k — why?How do lead credits work? When are they consumed during setup?How do I explain the initial lead allotment and add-on lead pricing?Why does the lead limit prompt block sending when I have leads and credits?
CSV imports & uploads
Can I use Apollo.io leads or upload a CSV to start a campaign?How do I send cold emails only to specific leads via CSV upload?How do I show/fix CSV lead import validation errors?How do I hide the 'leads were skipped during upload' notification?Where can I see which emails failed during upload?Should I verify imported lead emails?
Exports & re-uploads
How do I export my leads with emailed vs. not-contacted status?How do I export previous campaign leads while excluding bounced emails?How do I export a large AI-generated lead list to CSV?Why can't I re-upload leads that were in a deleted campaign?
For the full walkthroughs, see Scrape leads (Acquisity AI lead search), Import leads (CSV/Excel), and Lead lifecycle.