COLD EMAIL AGENT · FREQUENTLY ASKED QUESTIONS · LEAD SEARCH
Where can I see which emails failed during upload?
Use Review values before import for row-level errors; after import, the Leads tab warning shows skipped-count reasons.
Before you import, the Review values step is the best place to see and fix row-level problems. It shows errors by column and lets you toggle Show only rows with errors.
After a CSV import, you'll see a summary card on the Leads tab showing what was skipped and why. The breakdown uses these labels:
Nalready in other campaigns — duplicates from other campaigns in your workspace.Nduplicates — duplicates within the upload itself.Nin blocklist — addresses in your DNC/blocklist.Ninvalid emails — failed email-format validation.Nincomplete — rows missing required fields (name, email, or industry).
The post-import card is a summary, not the main place to fix row-level errors. If you need exact row detail, go back to the CSV, re-upload, and use Review values before clicking Import.
Common reasons rows fail
| Reason | What to do |
|---|---|
| Invalid email format | Fix the email in your CSV (missing @, weird characters) and re-upload. |
| Missing required field | Name, Email, or Industry was blank on that row. Fill in and re-upload. |
| Email verification failed (if verification was on) | The email address doesn't exist or is unreachable. Remove from list. |
| Duplicate of another campaign's lead | Already in your workspace. Either remove from the other campaign first or leave as skipped. |
Related
- Import leads (CSV) — the full import flow
- How do I show/fix CSV lead import validation errors?