Help Centre
WORKSPACE SETTINGS

Email Templates

Save reusable email templates for your workspace.

Use Email Templates to save reusable emails that your team can adapt before sending.

How to Get Here

  1. Click your workspace name in the top-left corner.
  2. Click Settings in the menu that opens.
  3. Click Email Templates under "Workspace" in the left menu.

Page Controls

ControlWhat it does
Search templates...Searches saved templates.
New TemplateOpens the template creation dialog.

If there are no templates yet, the page says No templates yet. Create your first template to get started.

Create a Template

  1. Click New Template.
  2. Fill in Name.
  3. Fill in Subject.
  4. Write the template Body.
  5. Click Create.

The editor includes formatting controls for text size, bold, italic, strikethrough, links, lists, quotes, and related rich-text formatting.

Tokens are plain text

If a template includes tokens like {{...}}, they are sent as plain text unless you replace them before sending.

Edit or Delete Templates

When templates exist, use the row actions to edit or delete them. Deleting a template removes it from the workspace template list.

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