ONBOARDING · FREQUENTLY ASKED QUESTIONS
I paid but the platform still asks me to onboard?
Payment provides plan access, while onboarding still saves the workspace's business context and finishes sandbox setup.
Paying for a workspace and completing onboarding are separate. Onboarding still needs to save your website or no-website choice, workspace details, business type, sales method, and main bottleneck.
What to do
- Finish the Onboarding questions on screen.
- At plan selection, use the currently supported Pro monthly option.
- Let the subscription check and sandbox provisioning finish.
- After finalization, the platform sends you to the workspace Dashboard.
If your Pro monthly access is already active, the subscription gate should recognize it. Payment does not generate niche, offer, cold email, or CRM data during onboarding.
If onboarding keeps restarting after you complete it
Refresh the page once so the platform can retry the last saved activation or provisioning checkpoint. If it still restarts, open Feedback in the bottom-left sidebar, or the chat bubble if it is visible, and type "human agent". Include:
- Your workspace name
- The screen or action that repeats
- Any error messages