ONBOARDING · FREQUENTLY ASKED QUESTIONS
What do I do if the website scan fails?
Retry the website scan or continue onboarding without a website.
If the website scan shows an error:
- Check that the website address is correct and opens without a login.
- Choose Try again.
- If the scan still fails, choose Continue without website.
- Confirm the business type and sales method yourself on the next screens.
Your earlier progress is saved to your onboarding session. A failed scan does not create a partial Niche Researcher, Offer Creator, or cold email result.
If Try again and Continue without website both fail, refresh the page and retry from the last saved screen. Contact support through Feedback if the same error continues.