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WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · BILLING SUBSCRIPTIONS

What does the Legacy Pro upgrade fee mean during workspace setup?

The "Legacy Pro upgrade" prompt appears when you're on an older plan tier and try to create or access features that...

During workspace setup, if you see a "Legacy Pro upgrade" prompt, this means you're on an older plan tier that needs to be migrated to the current pricing structure. This is not an additional charge - it's asking you to update to the current Pro subscription format.

To resolve this:

  1. In the left sidebar, click Billing under the Workspace section (only visible to workspace Owners)
  2. Click Manage Billing to see your current plan details
  3. Look for an upgrade or migration option to move to the current Pro plan

If you believe you already have Pro access (for example, you purchased a plan that included workspaces), contact support with your purchase details. They can verify your entitlements and remove the upgrade prompt if it's showing incorrectly.

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