WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · BILLING SUBSCRIPTIONS
How do I cancel my Acquisity workspace and stop all billing?
To fully cancel and stop all charges: 1.
To cancel your Acquisity workspace and stop all billing:
- Go to Settings → Billing in the left sidebar
- Cancel each active subscription:
- Click Cancel Subscription to cancel your main plan
- If you have email accounts (domains/inboxes), these are billed separately - click Manage Billing to see and cancel them
- After cancelling subscriptions, go to Settings → General
- Scroll down to find the Delete Workspace button in the Danger Zone section
- Click Delete Workspace
- Type the exact workspace name to confirm
- Click Delete
Important
Cancelling subscriptions vs deleting workspace: Cancelling stops future charges but keeps your workspace and data until the current billing period ends. Deleting the workspace permanently removes all data immediately. Only workspace Owners can perform these actions.
If you're using third-party services connected through Acquisity (like n8n workflows), you'll need to cancel those separately through their own platforms.