Does pausing a campaign stop billing?
Whether pausing a campaign stop billing, plus what to do next.
Pausing a campaign does not stop billing. It only stops emails going out. Your workspace subscription and any domain or inbox charges keep running as normal.
Think of a campaign pause as a "hold fire" on sending. It's the right move when you want to review deliverability, update your sequence, or take a break — not when you want to stop paying.
What pausing does and doesn't do
| Action | What happens |
|---|---|
| Pause a campaign | No more emails send from that campaign. Subscription and inbox charges continue. |
| Cancel the subscription | Sending continues through the end of the current billing period, then stops. No further charges. |
| Delete the workspace | Everything in the workspace is removed permanently. Use Billing to cancel charges first; do not use deletion as a billing shortcut. |
To actually stop billing
- Click your workspace name in the top-left corner.
- Click Settings.
- Click Billing in the left menu.
- Click Cancel Subscription.
You keep access until the end of the current billing period. Only workspace Owners see the Billing page.
Domains and inboxes bill separately
Your workspace subscription and your pre-warmed domains/inboxes are separate charges. Cancelling the subscription does not cancel inbox charges — click Manage Billing from the Billing page to cancel those too.