How do I reach support?

The fastest way to reach support is Feedback in the bottom-left sidebar. If you see the chat bubble in the lower-right corner, that opens the same support chat. There's no email or phone line — everything runs through the chat.

1. Click Feedback in the bottom-left sidebar, or click the chat bubble if it is visible.
2. Type your question or describe the problem.
3. You'll first be answered by Fin AIFin AI (automated, based on Help Centre content).
4. To reach a human, type "human agent" at any time.

If you can't see the chat bubble

It's almost always an ad blocker or privacy extension. See I can't see the support chat bubble.

Community support

For broader questions, strategy discussion, or peer help, the Heartbeat community and weekly coaching calls are separate from direct support. See Where are community events and weekly coaching calls? for where those live.

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