Help Centre
SALES CALL ANALYZER

Recordings

Upload a recording or paste a transcript to get AI feedback on your sales call.

Submit any sales call for analysis by uploading a recording or pasting a transcript. The AI transcribes it (if needed), identifies conversation stages, and gives you coaching feedback.

How to Use It

The form has two steps. Fill in Step 1 first, then click Next to get to Step 2.

Step 1: Call Info and Prospect Details

  1. Click Sales Call Analyzer in the left menu.

  2. Click New Call at the top right.

  3. Pick Review an existing call recording.

Call Details

FieldRequiredWhat It Means
Call TypeYesPick one: Discovery Call, Interview Call, Sales Call, or Podcast Call. This changes which stages the AI looks for.
Call DateYesWhen the call happened. Defaults to today. You can pick a preset like "Yesterday" or "Last week."

Prospect Information

FieldRequiredWhat It Means
Full NameYesThe name of the person you spoke with.
Job TitleYesTheir role at the company (e.g., "VP of Sales").
Email AddressYesTheir email address.
LinkedIn URLNoA link to their LinkedIn profile, if you have it.
  1. Click Next to go to Step 2.

Step 2: Company Info and Recording

Company Information

FieldRequiredWhat It Means
Company NameYesThe name of the prospect's company.
Website URLNoTheir company website.
IndustryYesWhat industry they are in (type it in).
HeadcountNoHow many employees they have. Pick a range from the dropdown.
Company LinkedIn URLNoA link to the company's LinkedIn page.
Headquarters LocationNoWhere the company is based (e.g., "San Francisco, CA").
Yearly RevenueNoPick a revenue range from the dropdown (e.g., "$1M-$10M").

Your Recording or Transcript

Pick one: Upload Recording or Paste Transcript.

  1. Pick Upload Recording (this is the default).
  2. Drag and drop your file into the upload area, or click to pick a file from your computer.
  3. Wait for the file to upload.

Supported file types:

TypeFormats
AudioMP3, WAV, M4A, AAC, OGG, WMA, FLAC
VideoMP4, WebM, MOV, AVI, MKV

Maximum file size: 2 GB

  1. Pick Paste Transcript.
  2. Paste your transcript text into the box.
  3. The transcript must be at least 175 words long (about 70 seconds of conversation).

A word counter shows at the bottom of the text box. It turns red if you are under the minimum.

For best results, add speaker labels like "Rep:" and "Sarah:" so the AI knows who said what.

Notes, Questions, or Requests (Optional)

FieldRequiredWhat It Means
Notes, Questions, or RequestsNoType in anything specific you want the AI to focus on. For example: "Did I handle the pricing objection well?" or "What should I say in the follow-up email?"
  1. Click Submit for Analysis.

What Happens After You Submit

  1. Your file uploads to secure storage (if you uploaded a recording).
  2. The AI transcribes the audio (this takes a few minutes for longer calls).
  3. The AI analyzes the transcript and generates feedback.
  4. You get a success message and are taken back to the dashboard.
  5. Check the Sales Calls list to see when the analysis is ready.

Processing time depends on the call length:

Call LengthExpected Time
15 minutes3-5 minutes
30 minutes5-8 minutes
60 minutes8-12 minutes

You can leave the page. Processing runs in the background.

Where to Get Recordings

SourceHow to Get the File
ZoomTurn on local or cloud recording, then download from Zoom
Google MeetTurn on recording, then download from Google Drive
Microsoft TeamsTurn on recording, then download from Stream or OneDrive
Gong / ChorusExport recordings from your account
Phone callsUse a call recording app

Something Not Working?

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