COLD EMAIL AGENT · FREQUENTLY ASKED QUESTIONS · CAMPAIGNS
How do I pause a campaign without stopping my subscription payments?
Yes, you can pause campaigns independently of your subscription: 1.
You can pause campaigns without affecting your subscription billing. Here's how:
- In the left sidebar, click Marketing → Cold Email Agent.
- Find the campaign you want to pause in the campaigns list.
- Click on the campaign to open its detail page.
- Click Pause campaign in the campaign header (near the top-right of the detail page, next to the campaign name and status).
- To start sending again, click Resume campaign in the same spot.
What pausing does:
- ✅ Stops all email sending for that specific campaign
- ✅ Preserves your lead list and sequence progress
- ✅ Keeps your subscription and billing active
- ✅ Maintains your email accounts and domains
What pausing does NOT do:
- ❌ Stop subscription billing - your plan continues to charge normally
- ❌ Pause warmup emails - accounts continue warming in the background
- ❌ Affect other campaigns - only the paused campaign stops sending
To resume sending, simply unpause the campaign. The campaign will pick up where it left off in the sequence for each lead.