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COLD EMAIL AGENT · FREQUENTLY ASKED QUESTIONS · CAMPAIGNS

How do I pause a campaign without stopping my subscription payments?

Yes, you can pause campaigns independently of your subscription: 1.

You can pause campaigns without affecting your subscription billing. Here's how:

  1. In the left sidebar, click MarketingCold Email Agent.
  2. Find the campaign you want to pause in the campaigns list.
  3. Click on the campaign to open its detail page.
  4. Click Pause campaign in the campaign header (near the top-right of the detail page, next to the campaign name and status).
  5. To start sending again, click Resume campaign in the same spot.

What pausing does:

  • ✅ Stops all email sending for that specific campaign
  • ✅ Preserves your lead list and sequence progress
  • ✅ Keeps your subscription and billing active
  • ✅ Maintains your email accounts and domains

What pausing does NOT do:

  • ❌ Stop subscription billing - your plan continues to charge normally
  • ❌ Pause warmup emails - accounts continue warming in the background
  • ❌ Affect other campaigns - only the paused campaign stops sending

To resume sending, simply unpause the campaign. The campaign will pick up where it left off in the sequence for each lead.

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