Help Centre
WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · MEMBERS ROLES

How do I change my workspace role from Member to Owner?

Steps to change my workspace role from Member to Owner.

You can't change your own workspace role — a current Owner or Admin has to do it for you from the Members page. Members and Clients don't see the role-change controls.

How an Owner or Admin changes your role

  1. Go to SettingsMembers in the left sidebar.
  2. Find your name in the members list.
  3. Click the role dropdown next to your name.
  4. Select Owner (or Admin / Member / Client).
  5. The change saves immediately.

Role-change permissions

Actor roleCan change roles?
OwnerYes — any role to any role
AdminYes — same scope as Owner
MemberNo
ClientNo

Things to know

  • A workspace must always have at least one Owner. The system blocks demoting the last Owner.
  • There's no "request promotion" button — promotion happens only when an Owner/Admin initiates it.
  • The new role takes effect on the next page navigation. Refresh if the UI doesn't update immediately.

If the role change isn't taking effect

  1. The Owner/Admin's screen should show a "Member role updated" toast on success. If it shows an error, the change didn't save.
  2. Refresh the affected member's browser. Role-dependent menu items (like Billing for Owners) only appear after reload on some pages.
  3. Check that the Owner/Admin saving the change is themselves an Owner or Admin — if their own role is lower, they'd see a permissions error.
  4. If everything looks right but the role still isn't updating, start a chat with support with the workspace name and member email.

On this page