DASHBOARD · FREQUENTLY ASKED QUESTIONS
Why does the Dashboard show a booked call but my Inbox doesn't?
Why does the Dashboard show a booked call but my Inbox doesn't, and what to check next.
The Dashboard aggregates booked calls across all your campaigns, while the Inbox shows individual threads. The two can fall out of sync briefly after a booking lands.
To confirm what's actually booked
- Open AI SDR Inbox in the left sidebar.
- Click Inbox.
- Filter by Meeting Booked.
That filter shows every thread where a meeting was actually scheduled — the authoritative source. If the filter is empty and the Dashboard still shows a count, wait 10–15 minutes and refresh; the Dashboard usually catches up quickly.
If the mismatch persists after an hour, flag it through Feedback in the bottom-left sidebar, or the chat bubble if it is visible, with a screenshot — that helps the team diagnose whether it's timing or a reporting issue.