Where is the Billing cancel option for email subscriptions?
To cancel email subscriptions: 1.
To cancel email subscriptions, go to your workspace settings and click Billing in the left sidebar. Look for the Email Accounts & Domains card which shows all your managed domains and inboxes.
- In the left sidebar, navigate to your workspace settings by clicking the workspace name in the top-left corner, then Settings
- Click Billing under the "Workspace" section
- Find the Email Accounts & Domains card
- Each domain shows its inboxes with the current domain and inbox costs shown in the app
- Click the Cancel button next to the domain you want to cancel
When you click Cancel, a confirmation dialog appears asking "Cancel domain and inboxes?" with this message: "The domain [your domain] and all its inboxes will be removed from this list immediately. Billing will stop at the end of the current period. This action cannot be undone."
Click Cancel domain in the dialog to confirm. The domain and all its inboxes are removed from the list immediately, though billing continues until the end of your current period.
If a managed domain does not show a Cancel button in Email Accounts & Domains, contact support with the domain name.
If you need to manage other subscription types or access more billing options, click the Manage Billing button to open your billing portal in a new window.